Loman is an AI phone answering and website chat platform that can take calls, chat with customers on your website, and capture inbound leads anytime, day or night, even when you can’t. Loman can converse with a prospective customer, route calls, generate quotes and estimates, answer questions, and do anything a human sales agent can do.
AI voice agent that answers calls
AI website chat for sales & customer service
Human-like conversation
Trained on specific business info
Knows 30+ languages
Generates custom quotes and estimates
Books appointments
Integrates with existing CRM or tools”
1. After-Hours Customer Service: Loman AI excels in providing 24/7 customer support, ensuring that businesses never miss a call or inquiry, even outside of regular operating hours. This is crucial for service industries like HVAC or emergency repairs, where customer needs can arise at any time.
2. Instant Quotes and Bookings: For sectors such as moving and storage, roofing, or automotive repair, Loman AI can offer immediate quotes and book services directly through the AI agent. This use case taps into the customer’s desire for quick, efficient service, significantly enhancing conversion rates by capturing and engaging leads the moment they express interest.
3. Lead Routing and Management: Loman AI can intelligently route leads to the appropriate department or individual based on the customer’s needs, ensuring that leads are quickly followed up on. This is particularly useful for larger service businesses with multiple departments, such as home renovation companies, where efficient lead distribution is key to operational success.
4. Customer Inquiry and FAQ Handling: For businesses like pest control, cleaning, and gardening services, Loman AI can handle common inquiries and provide detailed responses to frequently asked questions. This not only improves customer satisfaction by offering instant assistance but also reduces the workload on human staff, allowing them to focus on more complex tasks.
5. Integration with CRM and Management Software: Loman AI’s ability to integrate seamlessly with existing CRM and management systems makes it an invaluable tool for automating data entry and updating customer records. This use case is critical for businesses aiming to maintain up-to-date customer information and streamline their service delivery process, such as solar installation and home services companies. This integration ensures that customer interactions are logged and analyzed for continuous improvement of services and personalized marketing strategies.
