Collectif

Overview

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.

What types of data does Collectif analyze?
– support tickets,
– feedback,
– interviews,
– sales calls,
– reviews,
– deal reasons,
– churns reasons.

How does it work?
1. Connect the tools used across your company or upload interviews
2. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4
3. Quickly discover issues and opportunities, or even easier — ask your data questions!

Key Features of Collectif

– support tickets analyze,
– feedback analyze,
– interviews analyze,
– sales calls analyze,
– reviews analyze,
– deal reasons analyze,
– churns reasons analyze.

Collectif Use Cases

– Prioritize bug fixes based on frequency in support tickets.
– Speed up interview analysis with transcriptions, summaries, and auto-tagging.
– Identify usability issues mentioned in support tickets and feedback forms.
– Review sales call summaries to pinpoint product-related objections.
– Gain deeper insight into new users’ challenges thanks to sales call analysis.
– Organize your research and share with other teams with ease.
– Identify gaps in your customer education program and help users solve their problems.

Tags

License Option
Quality checked by Saas Site
Future updates
Free support
gt2ishan

Member since Jul 2024

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Published:

Sep 17, 2024 08:51 PM

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